Privacy Policy

1. Introduction

Ipita LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Omnicost platform and services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, company name, and professional role
• Profile Information: Avatar, job title, phone number, and address
• Payment Information: Credit card details, billing address (processed securely through Stripe)
• Project Data: Project details, budgets, documents, communications, and other content you upload
• Communications: Messages, feedback, and support requests you send to us

2.2 Information Collected Automatically

When you use the Service, we automatically collect certain information, including:

• Usage Data: Pages visited, features used, actions taken, and time spent on the Service
• Device Information: Device type, operating system, browser type, and unique device identifiers
• Log Data: IP address, access times, and referring URLs
• Cookies and Tracking: Information collected through cookies, pixels, and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
• Team Members: With other members of your organization who have appropriate access permissions
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to respond to legal process
• Protection of Rights: To protect our rights, privacy, safety, or property
• With Your Consent: When you have given us permission to share your information

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection
• Secure data centers with physical security measures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your data
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@omnicost.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of the Service. Cookies are small data files stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how you use the Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.

9. Third-Party Services

The Service may integrate with or contain links to third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Key third-party services we use include:

• Stripe: Payment processing
• Cloudflare: Hosting, database, storage, and edge services
• Resend: Email delivery

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.

11. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it is used
• The right to delete your personal information
• The right to opt-out of the sale of personal information (we do not sell your data)
• The right to non-discrimination for exercising your privacy rights

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). The legal bases for processing your data include:

• Performance of a contract with you
• Compliance with legal obligations
• Your consent
• Our legitimate interests

You may lodge a complaint with a supervisory authority if you believe your rights have been violated.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

For data protection inquiries in the EU, you may also contact our Data Protection Officer at dpo@omnicost.com.