Question 1

Can I change my plan later?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll be prorated for the remainder of your billing cycle. When downgrading, the new rate will apply at the start of your next billing cycle.

Question 2

Is there a free trial available?

Accepted Answer

Yes — every plan starts with a 14-day trial. You'll have full access to your plan's features (with a reduced AI assistant allowance) for 14 days. Add a payment method during checkout; you won't be charged until the trial ends.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and bank transfers for annual enterprise plans. All payments are processed securely through our payment provider.

Question 4

Can I add more team members later?

Accepted Answer

Yes, you can add additional team members to your account at any time. Depending on your plan, additional fees may apply for team members beyond your plan's limit.

Question 5

How accurate is the real-time pricing data?

Accepted Answer

Our real-time pricing data is sourced from major suppliers, manufacturers, and industry databases. We update prices multiple times daily to ensure accuracy. Regional variations may apply, and we provide transparency on the source and timestamp of all pricing data.

Question 6

Do you offer discounts for non-profits or educational institutions?

Accepted Answer

Yes, we offer special pricing for qualified non-profit organizations, educational institutions, and training programs. Please contact our sales team for more information about our discount programs.

Simple, Transparent Pricing

Frequently Asked Questions